If you don't want to set up automatic payments to pay your employees, you can download payment files and make bulk payments through your bank instead.
Note: Payments files can't be used for payments to HRMC or pension contributions.
Get the most out of Bob
- Pay employees through your banking provider.
- Depending on your banking provider, pay employees through Faster Payments, BACS, or CHAPS.
Note: Please check with your bank to see if there are any requirements or specific instructions around using payments files, such as a cut-off time to submit payments.
How to set up manual payroll processing
- If you haven't enabled automatic payments, you'll receive a notification to enable payments files download when you confirm payroll.
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Select Get started to provide payment file details.
Note: If you want to set up Automatic payments instead, please see Set up automatic payments.
- Provide the bank details of the account from which the payroll payments will be taken and click Save.
How to use payments files for manual payroll processing
Once a payroll cycle is confirmed, you can download the payment file for manual payroll processing.
- From the left sidebar, click Payrolls.
- Select the relevant payroll cycle.
- Click on Actions in the top right corner.
- Select Download payments file.
- Follow your internet banking provider's instructions on uploading payment files.
Tip: If you're paying by BACS, remember that the process takes two working days, so make sure to confirm your payroll and submit your file in time.
How to edit your bank details
- Navigate to Settings > Company > General from the left sidebar.
- Make any necessary changes under Payment File Details.
- Click Save changes at the bottom of the page.
FAQs
What banks and payment types are currently supported?
| Bank | Payments file format | Payment type | Payment date |
| AIB | CSV | BACS, Faster Payments | None |
| Barclays | CSV | BACS | None |
| Barclays (Alternative) | BACS CSV (Sage format) | BACS | None |
| Barclays | BACS | BACS | None |
| Coutts | CSV | Faster Payments | Mandatory |
| Danske Bank | Danske Bank format (CSV) | Faster Payments | Optional |
| HSBC | BACS Standard 18 | BACS | Mandatory |
| HSBC Innovation | CSV | BACS, CHAPS, Faster Payments | Mandatory |
| Lloyds | CSV | Faster Payments | Mandatory |
| NatWest | Bankline CSV (standard domestic payment) | CHAPS, Faster Payments | Mandatory |
| RBS | Bankline CSV (standard domestic payment) | CHAPS, Faster Payments | Mandatory |
| RBS (79 comma version) | Plain Text | BACS | Mandatory |
| Revolut | CSV | Faster Payments | None |
| Santander | Plain text | BACS, Faster Payments | Mandatory |
| Telleroo | CSV | BACS, Faster Payments | None |
| Wise | CSV | BACS, CHAPS, Faster Payments | None |
Why is my bank not supported?
If your bank is not supported (see list above), please reach out to your CSM. Alternatively, set up Modulr or AccessPay to automatically process your payments.